Please be sure to provide your exact billing address and telephone number, which is the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be charged prior to shipping any items.
Wire transfers are not directly handled on our web site. To pay using wire transfer, please select the payment option “Wire Transfer” in the checkout and your sales representative will provide you with all of the information. We apologize for this inconvenience.
Once approved, we require a physical copy of the purchase order prior to processing your order. You can send it to us via mail, fax or email. The order will reflect the address you provide us on the purchase order.
If a product is offered for sale at an incorrect price, due to a typographical or technical error, or for any other reason, PSSAV reserves the right to refund or cancel orders placed at the incorrect price. PSSAV will immediately issue a refund for the amount paid and cancel the order. You will then have the opportunity to purchase the item at the correct price if you wish.