Shipping Policy

Most orders placed by 2:00 PM MST on weekdays will ship the same day (In-Stock Items Only). Orders placed after 2:00 PM on Friday, or received on Saturday or Sunday, will ship the following Monday.
We work with multiple carriers to offer you different shipping options. UPS is our preferred carrier, but you may also choose FedEx and various freight carriers. Expedited shipping options are also available.
We do not ship to P.O. Box addresses.


Item displaying “*This Item is Eligible for Free Ground Shipping” will receive free ground shipping on orders totaling $100 or more.
Items displaying “FREE GROUND SHIPPING” will receive free ground shipping regardless of the order total.
Projectors, Document Cameras, Home Theater Receivers and other similar items will receive FREE SHIPPING when the price of the item exceeds $799.
Eligible items must meet the UPS standard shipping qualifications.
Items that DO NOT qualify for FREE GROUND SHIPPING are as follows… See our large item shipping policy below.


UPS/FedEx Shipped Items

A signature is required upon delivery. Packages cannot be rerouted or picked up from the carrier hub. Please make sure that someone will be at the shipping destination to receive the package and sign for it. If you have a UPS or FedEx account you can enter your account number in the comments box during Checkout and you will not be charged any shipping fees by Projector SuperStore. Account numbers will be verified with the carrier. (U.S. ONLY)

Truck/Air Freight

Overweight and/or oversized items (example TVs or screens) can only be shipped by common carrier. Many of these items require a shipping quote. You will have to approve the shipping quote prior to us processing your order. Please allow 5-8 business days for delivery to the 48 contiguous states and 10-14 days for Alaska, Hawaii and Puerto Rico once your item has shipped.

US Customers

Please notify your customer about these requirements, in writing, when you send the approval!!
Please consider “like new condition”, to be the same condition the item was originally shipped in. Products sold as “open box” or “re-conditioned” must be returned to PSSAV in the same condition, and in the same packaging, the client originally received the item in.

US Customers

We ship to Residential addresses, Any US addresses, Business addresses. We do not ship to hotels, motels, or resorts. We reserve the right to block certain products from being shipped outside of the US, based on manufacturer restrictions.
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from projectorsuperstore.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.